If you need to postpone or cancel your Jim Corbett trip, please notify us in writing (email preferred). Cancellation charges are calculated from the date we receive your written request.
Note: Requests received after office hours will be considered from the next working day. The tour start date is not counted in the notice period.
For Dhikala, Bijrani, Jhirna, or Dhela forest lodges, no refund is available once a booking is made.
Day-visit bookings between 1 June and 14 November are provisional and may be cancelled without prior notice for visitor safety due to weather. No refund is available if cancelled for these reasons.
During peak periods such as Holi, Diwali, Christmas, New Year, or weekends, special cancellation policies may apply. These will be communicated at the time of booking.
If a safari cannot be booked due to technical error or seat unavailability, the entire amount will be refunded to your bank account, and you will be informed accordingly.
If government authorities revise permit fees, museum charges, fuel costs, or guide charges after the booking is finalized, the difference will be charged to the guest.
We are not liable for cancellations or delays caused by force majeure events such as strikes, fairs, festivals, weather conditions, traffic issues, hotel overbooking, or entry restrictions. While we will attempt suitable alternatives, no compensation or refund is guaranteed.
All disputes shall fall under the exclusive jurisdiction of the courts in New Delhi, India.
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